FAQ's
What do we need when we arrive at Hamilton Fields?
Make sure you have your confirmation/ticket ready when you arrive. We will scan the bar code on the confirmation/ticket. If there are additional people in your group arriving at a different time, please ensure they have the confirmation/ticket also.
If I need to make changes to my booking, am I able to do so?
You are able to make changes to your booking. Just email across the amendments and a reply will confirm the changes made. If the amendments change the original cost of the pitch then this will be outlined in the confirmation email.
If I leave early, am I eligible for a refund?
Once you are booked in and on site we don’t give refunds if you have to depart early.
If I cancel my booking or leave early due to the weather, am I able to get a refund?
Unfortunately we do not issue refunds. The weather is beyond our control and we will not issue any refund for cancellations due to the weather conditions. The only circumstance in which a refund might be issued is if we have to cancel your booking due to the conditions of the campsite not being suitable.
Is there a cancellation policy for camping?
Please see our terms and conditions.
Can we bring generators?
Yes, generators are permitted. We ask for them to be turned off by midnight.
Do you accept dogs at Hamilton Fields?
We do not allow dogs to stay on the campsite.
Can we use barbeques?
Yes, barbeques are permitted. All we ask is that they are raised from the ground so that they do not burn the grass.
Do you have a noise policy?
We require all our guests to be respectful to others. We ask for all music and generators to be switched off by midnight in both areas. Please note that the marquee providing entertainment is in the lively area and music will be off by midnight ish. Any guests not adhering to this rule, may, at our discretion, be asked to leave the campsite.
Are guests allowed to visit?
We like to welcome campsite guests where possible but this is at the Managements discretion. Please contact us is advance.
Guests will be required to report to the Reception team and obtain a wristband. We ask for additional cars to be parked in a designated area near to the campsite entrance. All visitors must adhere to our campsite rules.
Do you allow bicycles, skateboards, rollerblades or micro scooters?
Skateboards, rollerblades and micro scooters are not permitted on the campsite. Bicycles are allowed and are a good option with getting to the circuit. Bikes cannot be taken into the Silverstone Circuit but there are bike racks available at each Gate.
Where do I park my motorbike or car?
You are able to park your motorbike or car on your pitch next to your tent or caravan. If you bring additional vehicles, we will try our very best for them to be on your pitch.
Electric hookup pitches only have space for 1 vehicle.
The cost for car passes is £15 per car/motorbike (excludes live-in vehicles).
What time am I able to arrive?
We open at midday on the Wednesday prior to the F1 British Grand Prix weekend. The Campsite Reception is open from 12pm to 10pm on the Wednesday and 8am - 10pm Thursday to Saturday. If you are arriving outside these times please contact us so we are ready for you.
What time must I vacate on the day of departure?
We don’t have any strict time restrictions. We just recommend that if you leave on a Sunday you wait for the traffic to ease before heading off. If you are staying until Monday then we ask for you to be vacated by midday.
Do you have electric sockets on site to charge batteries etc.?
You are able to charge mobile phones and camera batteries in the charging area in The Chequered Flag marquee throughout the weekend.
Do you sell camping accessories on-site?
We sell a small selection of camping essentials plus bread, milk, snacks & toiletries at the Reception area. Opening hours are 8am - 10am.